Your privacy, our priority
We get it
Your privacy means everything to you so we make sure your privacy is protected.
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Privacy Policy
We are committed to maintaining the confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to your Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act and our own values when it comes to privacy. Our company policy is to never share any information without the consent of our customers.
1. Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual who is responsible for compliance with our privacy policy.
2. Identifying Purposes
We collect and use Personal Information to provide you with the product or service you have requested. The purposes for which we collect Personal Information will be to send you your kit. We also collect your personal information through your payment method such as your name, address. Your payment information is provided as part of the order process.
3. Consent
Your knowledge and consent are required for the collection, use or disclosure of any Personal Information. Providing us with your Personal Information is always your choice. PALFIR Genetics may ask specific individual who carry rare types of proteins or mutations to participate in some research studies to work on a cure or treatment. You may refuse to participate at anytime. We never save any DNA information on our database and never share any information regarding our customers to any third party or government agencies.
4. Limiting Collection
The Personal Information collected will be limited to those details provided to us by your financial institution for the purposes of your transaction.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used for the purpose for which it was collected unless you have otherwise consented.
6. Accuracy
Personal banking Information will be maintained in as accurate, complete and up-to-date form by our banking institution.
7. Safeguarding Customer Information
Personal banking Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. PALFIR Genetics forwards your results via email. If you wish for your results to be erased from our email database and all laboratory database, please send us a request and we will erase all data within 24 hours. Please note that once your results have been erased we will be unable to forward you a copy of your results in the future.
8. Openness
We will make information available to you about our policies and practices with respect to your Personal Information.
9. Customer Access
Upon request, you will have access to any Personal Information we have of you. You may verify the accuracy and completeness of your Personal Information at that time. PALFIR Genetics will not be able to share your information with anyone else except for the person the information belongs to even with the consent of the individual.
10. Handling Customer Complaints and Suggestions
You may direct any questions or inquiries with respect to our privacy policy or our practices by
contacting:
PALFIR GENETICS
1 Yonge Street (Toronto Star Building) • 18th floor •
Toronto • Ontario • Canada •
M5E 1W7
Fax: +1(416) 369-0515
[email protected]
Additional Information
Cookies
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
Other Websites
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards (such as PayPal), our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites (ex. PayPal). Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
We are committed to maintaining the confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to your Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act and our own values when it comes to privacy. Our company policy is to never share any information without the consent of our customers.
1. Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual who is responsible for compliance with our privacy policy.
2. Identifying Purposes
We collect and use Personal Information to provide you with the product or service you have requested. The purposes for which we collect Personal Information will be to send you your kit. We also collect your personal information through your payment method such as your name, address. Your payment information is provided as part of the order process.
3. Consent
Your knowledge and consent are required for the collection, use or disclosure of any Personal Information. Providing us with your Personal Information is always your choice. PALFIR Genetics may ask specific individual who carry rare types of proteins or mutations to participate in some research studies to work on a cure or treatment. You may refuse to participate at anytime. We never save any DNA information on our database and never share any information regarding our customers to any third party or government agencies.
4. Limiting Collection
The Personal Information collected will be limited to those details provided to us by your financial institution for the purposes of your transaction.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used for the purpose for which it was collected unless you have otherwise consented.
6. Accuracy
Personal banking Information will be maintained in as accurate, complete and up-to-date form by our banking institution.
7. Safeguarding Customer Information
Personal banking Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. PALFIR Genetics forwards your results via email. If you wish for your results to be erased from our email database and all laboratory database, please send us a request and we will erase all data within 24 hours. Please note that once your results have been erased we will be unable to forward you a copy of your results in the future.
8. Openness
We will make information available to you about our policies and practices with respect to your Personal Information.
9. Customer Access
Upon request, you will have access to any Personal Information we have of you. You may verify the accuracy and completeness of your Personal Information at that time. PALFIR Genetics will not be able to share your information with anyone else except for the person the information belongs to even with the consent of the individual.
10. Handling Customer Complaints and Suggestions
You may direct any questions or inquiries with respect to our privacy policy or our practices by
contacting:
PALFIR GENETICS
1 Yonge Street (Toronto Star Building) • 18th floor •
Toronto • Ontario • Canada •
M5E 1W7
Fax: +1(416) 369-0515
[email protected]
Additional Information
Cookies
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
Other Websites
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards (such as PayPal), our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites (ex. PayPal). Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
